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Oferty pracy1st Line Support Engineer with English
1st Line Support Engineer with English Bydgoszcz I Okolice (kujawsko-pomorskie)
Aplikuj 16 maja 2018, do końca 5 dni
1st Line Support Engineer with English Bydgoszcz I Okolice (kujawsko-pomorskie) Aplikuj Opublikowano 16 maja 2018, do końca 5 dni

About us

  • Leader in digital services with 100,000 employees in 73 countries

  • Provider of IT infrastructure management services, systems integration, outsourcing and IT consulting

  • Official global IT partner of the Olympic and Paralympic Games

  • Awarded with the Great Place to Work certificate for four times

  • Almost 5000 people employed in 9 cities: Bydgoszcz, Warszawa, Wroclaw, Opole, Krakow, Torun, Gdansk, Rzeszow, Lodz

     

    Responsibilities

  • 1st line support and advisory of international customers

  • The receipt of issues reported by users, concerning the operation or interpretation of one or more information systems

  • The coordination of rapid and appropriate responses, including: channeling requests for help to appropriate functions for resolution, monitoring progress

  • Keeping users appraised of progress

  • The maintenance of an inventory of equipment supported by the Service Desk together with logs of user details, problems and resolutions, for administration and planning purposes. We inform that work is in shifts.

     

    Job Requirements

  • Very Good understanding of English is essential

  • Ability to achieve Key Performance Indicator targets

  • Must be a team player

  • Strong problem-solving abilities and assertiveness

  • Motivation to learn and work in a service desk environment

     

    The position will be located in our office in Bydgoszcz.

     

    We offer

  • Private medical care incl. dental care

  • Training and development programs

  • Learning foreign languages

  • Referral bonus

  • Private life and travel insurance

  • MyBenefit System

  • Commuting contribution

  • Worldwide career opportunities

(Data aktualizacji: środa, 16 maja 2018)
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